Terms & Conditions

Organic Origin

The consumer initiated contact in response to an advertisement and was not solicited via prohibited outbound methods.

Geographic & Product Match

The consumer resides in the elected area and is inquiring about the specific industry vertical or product category selected by the Lead Buyer.

Vertical Qualification

The consumer meets the basic eligibility requirements (e.g., age, status, or enrollment windows) for the specific industry as defined in the Lead Buyer's settings.

Buyer Responsibility

Subjective hurdles (e.g., budget, credit score, or perceived value) are the sole responsibility of the Lead Buyer to manage during their professional sales process.

One-to-One Consent

Lead Providers represent and warrant that they have obtained "Prior Express Written Consent" that is "one-to-one," specifically naming the entity to which the lead is being routed, in accordance with 2026 FCC standards.

Scrubbing Obligations

All parties represent that they are scrubbing contact data against the National Do Not Call (DNC) Registry and any applicable state-level registries at least every 31 days.

AI & Voice Technology

If you utilize AI-generated voices or automated "bots" within your call flows, you must clearly disclose this to the consumer immediately upon connection, in compliance with the FCC's rulings on AI-generated voices.

Professional Licensing

Users represent and warrant that they maintain all required professional licenses (e.g., NMLS, bar admission, insurance license, etc.) in the jurisdictions where they buy or sell leads within their selected vertical.

Uptime

We do not guarantee 100% uptime.

Maintenance

We reserve the right to perform periodic maintenance, which may result in temporary service interruptions. We are not liable for any lost revenue or business opportunities during maintenance windows.

Call Termination Abuse

Lead Buyers who intentionally gather consumer data and terminate a call prior to the billable threshold to circumvent payment are committing "Theft of Service."

Legal Action

Such activity may be subject to civil and criminal action under the laws of the State of Florida, including but not limited to Florida Statutes § 812.014.

Buffer Beating

Implementing tactics designed to artificially disqualify legitimate Viable Leads is strictly prohibited and results in immediate platform termination.

7.1 Subscription Fees

All subscription fees are billed in advance on a recurring basis. All payments are non-refundable. There are no refunds or credits for partially used subscription periods.

7.2 Usage-Based Fees (Telecom & AI)

Users may incur variable fees related to telecommunications (minutes, SMS, hosting) and AI processing (transcription, AI-voice). These are calculated based on consumption and are final and non-refundable once billed.

7.3 Surcharges and Taxes

Users are responsible for all applicable taxes and carrier-imposed fees (e.g., Federal USF, 10DLC) related to their specific use of the infrastructure.

7.4 Billing Disputes

All charges are final. Users must raise discrepancies within thirty (30) days of the charge date; failure to do so constitutes a waiver of the right to dispute the charge.